FAQs
1. How do I run this software as soon as possible, I want to try if it works
before adding these feature to my software and database, what should I do?
2. How to choose GSM Device?
3. Does the software support GPRS or CDMA Modem?
4. How to Set Connection Mode and Port Number?
5. What is Concatenated SMS Mode?
6. Is Kylix SMS Server able to work with software without database?
7. Why there are some unsent messages in "Unsent" of Information Tab Page, and
the software does not send it automatically?
8. I am using Linux server on my system, can I still use Kylix SMS Server?
9. Our system is B/S structure and developed with PHP, how do I send SMS
message?
10. How do I know whether the message is successfully sent?
11. My device was damaged and I changed a new one, how can I keep using it?
12. How to make Kylix SMS Server as a integrate part of our software product
rather than an additional software?
13. I feel inconvenient with the device related registration, can I use other
registration means?
14. We want to build in SMS functions into our software, but not as additional
software, what should we do?
At first please connect to your GSM device, refer to the following description about the select of GSM device. The software installed with a MS Access database file “SMSDemo.mdb”, 2 tables in this file are used for sending and receiving message. You can directly test with this database file. Run the software, open the database file with MS Access and modify any record in SMSOut table, change the value in Phone field to receiver's phone number, and change the value of status field to 0. Wait several seconds, before receiver's phone will receive the message. Send a message with a mobile phone to the number of the GSM device, and wait several seconds, after the GSM device receives the message, open SMSIn table and you can see the received message.
We recommend using GSM Modem, which is better in performance, stableness, and compatibility compared with mobile phone, and it's able to work continuously without charging, its signal quality also outperforms mobile phone. Commonly used GSM Modem includes WAVECOM, SIEMENS, ERICSSON, MOTOROLA etc, we recommend using WAVECOM WMOD2.
Mobile phone is also a good choice for the software that doesn't have a large number of messages to be sent. With so many brands of mobile phones exist in market, an outdated model are preferred. Because they are cheap, and the stability have been tested by the market. Features such as chord ring, color picture and camera contribute nothing to the system, on the contrary, it decreases the standby time and increases the charging times. Among commonly used brands of mobile phones on the market, Nokia and Siemens are most suitable to this work, and most importantly, Siemens shows best support and compatibility for AT command set of GSM device standard, we strongly recommend using these brands.
If your GSM device is unable to work with Kylix SMS ActiveX Control, please contact us.
3. Does the software support GPRS or CDMA Modem?
GPRS is an extending service based on GSM, SMS is supported by all GPRS mobile phone or modem. CDMA is not supported by Kylix SMS Server in this version. It will be supported in future.
4. How to Set Connection Mode and Port Number?
Kylix SMS Server supports GSM device with different interfaces, including serial port, USB, Bluetooth, Infrared. For USB interface, usually it is simulated to a virtual serial port by installing the device driver. And then you can choose the virtual serial port from the Device Tab Page of the software. If you are using GSM device with Bluetooth interface, be sure to install a Bluetooth adapter onto your PC, the adapter driver will then simulate Bluetooth interface to a virtual serial port. And then you can choose the virtual serial port from the Device Tab Page. For GSM device using IR connection, there are 2 communication modes. One is connecting through IR protocol by choosing Infrared from Device Tab Page of the software. The other is simulating IR to a virtual serial port, and you should choose virtual serial port number from the Device Tab Page, rather than Infrared.
5. What is Concatenated SMS Mode?
For message contains more than 160 (GSM 7Bits) or 70 (Unicode) characters, you can send the message by two modes. One is sending by concatenated message mode (e.g. 700 characters), and the receiver's phone will display a single message easy to read. The other is splitting the long message into several independent messages for the receiver. Concatenate message mode requires the support of receiver's mobile phone, it's supported by latest models of mobile phones, and it may display garbled codes for old models. All models of mobile phones support split messages, only it seems somewhat inconvenience for receivers to read. Split messages mode is used by default.
6. Is Kylix SMS Server able to work with software without database?
Kylix SMS Server exchanges data with your software through database, so
database must be provided. For software without database interface, you can
upgrade it by attaching database.
We may add new feature of exchanging
data through file for the future version, please contact us if you need this
feature now.
Kylix SMS Server provides Sending Period Limit function, which keeps messages from sending during non-working period, so nobody will be disturbed at rest time. You can enable or disable this function or modify the time period values by using the options in Message Tab Page. This time period limit is only effective to the messages to be sent in database, Warning Messages such as low battery, database disconnection and daily report etc, are not limited by time period.
8. I am using Linux server on my system, can I still use Kylix SMS Server?
Kylix SMS Server uses Windows ADO to connect to database and implement data exchange through database, so long as there is one PC (server or client) running Windows and it can connects to the database of your software, you can install Kylix SMS Server on that PC, and use this software after building ADO connection string. Contact us if you need to run this software under Linux.
9. Our system is B/S structure and developed with PHP, how do I send SMS message?
You only need to have a PC (server or client) running Windows in order to connect it to database through ADO, and you can build 2 tables in the database, one for sending SMS and one for receiving. When you want to send message, just insert the contents and receiver's phone number into SMSOut table and Kylix SMS Server will send out the message in seconds. The received messages will be inserted into SMSIn table; you only need to read SMSIn table to process all received messages. You can use it in a same way whether your system is B/S or C/S structure.
10. How do I know whether the message is successfully sent?
There is a Status field in SMSOut table, insert message to be sent into this table, and set Status field to 0. Kylix SMS Server will update this field to 1 after successfully send out the message, and update it to -1 when sending fails, by checking this field you will know whether it's successful.
11. My device was damaged and I changed a new one, how can I keep using it?
Please refer to instruction listed in "Software registration".
If you need to install Kylix SMS Server while installing your software, you
only need to copy the installed files in Kylix SMS Server folder to the
directory of your software, and make configuration after copy completed.
Windows NT, Windows2000, Windows XP, Windows 2003
install service: SMSServer /install
start service: SMSServer /start
stop service: SMSServer /stop
uninstall service: SMSServer /remove
Windows 95, Windows 98, Windows ME
application: SMSServer /app
If you want to use it as a integrate part of your product, that is, to mark it as your trademark, please contact us, so we can provide you with satisfying service and favorable price.
13. I feel inconvenient with the device related registration, can I use other registration means?
Kylix SMS Server uses device related registration, which will register you according to IMEI code of your GSM device. But if you prefer other registration means, please contact us.
If you need to directly develop the SMS functions into your software, you can use the other product "Kylix SMS ActiveX Control" provided by us. It's able to send and receive messages, it supports various formats of ringtones and logos, and it can also use phonebook to dial or forward calling, and it's easy to use. For more information, please refer to the introduction on our website.